Dynamics Fortnight Fridays Episode for 2025-05-16

Show Notes

What’s New in Power Platform:

* Register for Build (May 19-22) – https://register.build.microsoft.com/
* Build conference agent governance sessions – https://www.microsoft.com/en-us/power-platform/blog/2025/05/15/microsoft-build-2025-agent-governance-what-to-look-for/
* Better Power Apps editing – https://www.microsoft.com/en-us/power-platform/blog/power-apps/enhanced-undo-redo-in-power-apps-studio/
* Copilot Studio will support A2A Protocol – https://www.microsoft.com/en-us/microsoft-cloud/blog/2025/05/07/empowering-multi-agent-apps-with-the-open-agent2agent-a2a-protocol/
* Power Apps April Summary – https://www.microsoft.com/en-us/power-platform/blog/power-apps/whats-new-in-power-apps-april-2025-feature-update/
* COE Starter Kit May Update – https://github.com/microsoft/coe-starter-kit/releases/tag/CoEStarterKit-may2025
* Pipelines enhancements – https://www.microsoft.com/en-us/power-platform/blog/power-apps/scale-alm-org-wide-with-deployment-hub-ga-and-the-new-default-pipeline-rule/
* Gong integration – https://www.gong.io/blog/announcing-gong-microsoft-integrations-for-revenue-teams/
* New security options for Federated Identities in Copilot Studio – https://learn.microsoft.com/en-us/microsoft-copilot-studio/configuration-authentication-azure-ad?tabs=fic-auth
* GCC gets Power Pages CDN and WAF – https://www.microsoft.com/en-us/power-platform/blog/power-pages/announcing-content-delivery-network-and-web-application-firewall-for-us-government-cloud-in-power-pages/

What’s New in CE:

* Updates to Case Summarization – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/02/transform-customer-support-with-case-summary-auto-enablement/
* Copilot for Sales April Updates – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/01/whats-new-in-copilot-for-sales-april-2025/
* WhatsApp Channel through ACS in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/01/announcing-dynamics-365-contact-center-whatsapp-channel-powered-by-azure-communication-services/
* Forecasting Contact Center needs – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/05/forecasting-case-and-conversation-volumes-in-dynamics-365-contact-center/
* Shift Planning in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/09/shift-planning-and-scheduling-in-dynamics-365-contact-center/
* Rep Schedule Calendar in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/12/stay-organized-with-the-schedule-calendar-in-contact-center/
* Time off requests in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/13/manage-time-off-requests-with-dynamics-365-contact-center/
* Shift bidding in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/14/empower-your-contact-center-workforce-with-shift-bidding-and-swapping/
* Adherence to schedule tracking in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/15/boost-your-teams-performance-with-the-adherence-tracker/

What’s New in HR/Retail/BC/Project:

* New Microsoft Dynamics 365 Business Central pricing effective October 2025 – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/06/new-microsoft-dynamics-365-business-central-pricing-effective-october-2025/
* Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/07/recruiting-add-on-with-ai-scheduling-capabilities-now-available-in-dynamics-365-human-resources/
* HR Features Improve Compensation and Benefits Management – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/06/enhance-compensation-benefits-management-dynamics-365-hr-updates/

What’s New in F&SCM:

* Updates to User License Validation – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/03/28/simplifying-license-management-dynamics-365/
* User security governance overview – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/sysadmin/security-gov-overview and Tech Talk – https://community.dynamics.com/blogs/post/?postid=d37bf437-a3f4-ef11-be20-6045bda9c2a9
* See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025 – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/08/see-whats-next-in-financial-operations-from-microsoft-dynamics-365-at-gartner-cfo-finance-executive-conference-2025/
* A new era in business processes: Autonomous agents for ERP – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/09/a-new-era-in-business-processes-autonomous-agents-for-erp/
* Deploying financial reconciliation agent in Copilot Studio & Dataverse | Dynamics 365 Bites – https://community.dynamics.com/blogs/post/?postid=ececf7cc-1031-f011-8c4e-000d3a4e8211
* Business Continuity and Disaster Recovery | Managed Availability | Dynamics 365 FastTrack TechTalk – https://community.dynamics.com/blogs/post/?postid=407d0ac5-822f-f011-8c4e-6045bda94eab

What’s New in Solution Updates:

* Power Apps App Copilot PVA Bot to 9.1.2025043.250416150
* Dynamics Sales Embedded Package to 9.0.25035.10009
* Workforce Management for Customer Service to 9.0.25035.1052
* Dynamics 365 for Field Service to 8.8.134.552
* Dynamics 365 Service Scheduling to 9.0.25034.1004
* Dynamics Sales Embedded Package to 9.0.25041.10009
* Power Automate Extensions to 1.9.5.0 then 1.9.6.0
* Power Platform Dataflows to 1.0.0.169
* Business performance analytics to 2.1.3026.1278
* Copilot for finance and operations apps to 1.0.03048.2 then 1.0.03054.2
* Copilot in Microsoft Dynamics 365 Supply Chain Management to 1.1.03046.2
* Microsoft Dynamics 365 – PowerAIExtensions to 1.0.1.688 then 1.0.1.769
* Copilot in Microsoft Dynamics 365 Finance to 1.0.3049.1
* Invoice Capture for Dynamics 365 Finance to 1.9.4.69
* Agent Productivity Tools to 9.2.25042.2000
* Appprofilemanager to 10.1.25042.1007
* Dynamics 365 ChannelExperienceApps to 1.0.25042.1013
* Dynamics 365 Customer Service Analytics to 9.0.25042.1001
* Dynamics 365 Customer Service Intelligence to 9.2.25042.1040
* Power Pages Core to 1.0.2501.149
* Power Platform Connection References to 1.12.12.0
* Power Automate Process Mining to 1.3.24.0
* Globalization Solution for Microsoft Dynamics 365 Finance to 1.0.3049.1
* Microsoft Dynamics 365 Project Operations to 4.140.0.1087
* Invoice Capture for Dynamics 365 Finance to 1.9.5.2
* Microsoft Project Service Core to 1.0.140.653
* Dynamics 365 Customer Insights – Journeys to 1.114.2002.0
* Dynamics 365 Customer Insights – Journeys real-time to 1.1.55604.69

4 Places you can look to find out some of the details of these updates:

* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
* F&SC Release Schedule – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/get-started/quality-updates-schedule