Show Notes
What’s New in Power Platform:
* Best Practices for enhanced Power Platform Adoption – https://www.microsoft.com/en-us/power-platform/blog/2025/05/27/the-next-generation-of-power-platform-adoption-guidance-is-here/
* Long Term Retention in Dataverse – https://www.microsoft.com/en-us/power-platform/blog/2025/06/09/long-term-retention/
* Manage Power Pages Copilot features in PPAC (preview) – https://www.microsoft.com/en-us/power-platform/blog/power-pages/now-in-public-preview-power-pages-ai-usage-analytics-governance-in-copilot-hub/
* Power Apps May Feature Summary – https://www.microsoft.com/en-us/power-platform/blog/power-apps/whats-new-in-power-apps-may-2025-feature-update/
* Copilot Studio May Feature Summary – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/whats-new-in-copilot-studio-may-2025/
* June release of COE Starter Kit – https://github.com/microsoft/coe-starter-kit/releases/tag/CoEStarterKit-June2025
* Power Pages get enhanced search and summary – https://www.microsoft.com/en-us/power-platform/blog/power-pages/announcing-the-ai-powered-search-and-summary-components-in-power-pages-component-library/
* Databricks connector – https://www.databricks.com/blog/introducing-azure-databricks-power-platform-connector-unleashing-governed-real-time-data-power
* Security monitoring of Copilot Studio Agents – https://learn.microsoft.com/en-us/microsoft-copilot-studio/security-agent-runtime-view
* Assign Agent owners in PowerShell – https://m365admin.handsontek.net/microsoft-copilot-studio-reassign-agents-owner-powershell/
* Copilot Hub Improvements in PPAC – https://www.microsoft.com/en-us/power-platform/blog/2025/06/12/experience-the-redesigned-copilot-hub/
What’s New in CE:
* Real-time analytics on record routing – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/06/04/unlock-the-power-of-record-routing-with-real-time-analytics/
* Contact Centers and marketing content synergies – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/06/03/ai-powered-proactive-engagement-and-conversational-journeys-with-microsoft-dynamics-365-in-public-preview/ and https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/06/10/the-power-of-proactive-engagement-in-dynamics-365-contact-center/
* Customer Service email template updates – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/28/email-editor-template-changes-in-dynamics-365-customer-service/
* Intent-based routing in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/29/intent-based-routing-transforms-customer-support-with-ai/
* Shift-based routing in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/30/improve-contact-center-operations-with-shift-based-routing/
What’s New in HR/Retail/BC/Project:
* Migration Options for SL and GP Customers – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/06/05/explore-migration-options-for-microsoft-dynamics-gp-and-microsoft-dynamics-sl-customers/
* Business Central Updates 26.2 – https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/whatsnew/whatsnew-update-26-2
* Project Operations Resource Based Updates – https://learn.microsoft.com/en-us/dynamics365/project-operations/whats-new/whats-new-home-page and https://learn.microsoft.com/en-us/dynamics365/project-operations/whats-new/whats-new-may-2025-resource-based
* Project Operations Lite Updates – https://learn.microsoft.com/en-us/dynamics365/project-operations/pro/whats-new/whats-new-may-2025-lite
What’s New in F&SCM:
* Gartner CFO Conference Agent for Finance Summary – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/06/11/get-started-with-agents-for-finance-learnings-from-2025-gartner-cfo-finance-executive-conference/
* Upcoming Tech Talk Wave 1 2025 – https://community.dynamics.com/blogs/post/?postid=23185aee-6646-f011-877a-7c1e5282477e
* Upcoming Tech Talk Account Reconciliation Agent – https://community.dynamics.com/blogs/post/?postid=d6f604bc-6346-f011-877a-7c1e5282477e
What’s New in Solution Updates:
* Dynamics 365 Commerce Application to 1.0.0.169 then 1.0.0.175
* Globalization Solution for Microsoft Dynamics 365 Finance to 1.0.3070.1 then 1.0.3077.1
* Dynamics 365 Customer Insights – Journeys to 1.115.2004.4
* Dynamics 365 Customer Insights – Journeys real-time to 1.1.56329.66
* Power Automate Extensions to 1.9.10.0
* Power Automate Process Mining to 1.3.26.0
* Power Platform Connection References to 1.12.14.0
* Dynamics 365 Sales Agents to 9.1.25052.10018
* Copilot for finance and operations apps to 1.0.03061.1
* Dual-write core solution to 1.0.25061.1
* Healthcare FHIR Common Data Model to 4.4.3.6
* Agent Productivity Tools to 9.2.25052.1005
* Appprofilemanager to 10.1.25052.1004
* Business Copilot AI to 2.0.0.1065
* Dynamics 365 ChannelExperienceApps to 1.0.25052.1014
* Dynamics 365 Customer Service Analytics to 9.0.25052.1001
* Dynamics 365 Customer Service Intelligence to 9.2.25052.1023
* Dynamics365 ServiceFeatureManagerAnchor to 9.0.25052.1004
* Dynamics Sales Embedded Package to 9.0.25052.10003
* Microsoft Flow Approvals to 2.1.9.0
* Workforce Management for Customer Service to 9.0.25052.1003
* Copilot in Microsoft Dynamics 365 Supply Chain Management to 1.1.03071.1
* Healthcare Care Management to 4.5.3.2
4 Places you can look to find out some of the details of these updates:
* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
* F&SC Release Schedule – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/get-started/quality-updates-schedule